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Provider performance intelligence is rapidly becoming a business lever, not just a compliance requirement.
National average satisfaction scores suggest meaningful differences in how members experience service, communication and value.
The health system and Optum Ventures are among more than 10 investors in physician-led AI company Humata Health.
At the center of the project is a 186,000-square-foot tower with four operating rooms and other modern features.
The complaint claims the scheme was aimed at suppressing payment rates to doctors for out-of-network services.
Longitude Health says it plans to invest in solutions to address healthcare's most complex challenges.
Changes in methodology in 2024 and 2025 added Tukey outlier deletion that is used to set cut points for CAHPS measures.
The two-phase expansion includes adding nearly 8,000 square feet to the surgical wing and a new clinic building.
The VR experience is designed to teach skills for managing chronic lower back pain and has demonstrated efficacy in some studies.
The company maintained a strong balance sheet, with $11 billion in cash and investments, and net assets of $10 billion.
