Carrie Owen Plietz is COO of Care Delivery for Kaiser Permanente.
Photo: Courtesy Kaiser Permanente
Kaiser Permanente has appointed Carrie Owen Plietz to a new leadership role as group senior vice president and chief operating officer, Care Delivery.
Owen Plietz will lead the organization's national integrated care and coverage structure and advance operational excellence and standardization across all Kaiser Permanente markets, Kaiser said. She will oversee hospital operations, pharmacy services, nursing, continuum of care, and consumer and patient experience.
She will work with regional presidents, Permanente Medical Groups, the KP Medical Foundation and health plan leaders.
Owen Plietz joined Kaiser Permanente in 2020 as regional president for Northern California. She achieved gains in member experience and clinical quality.
In February 2025, Owen Plietz took on the role of interim executive vice president, overseeing all hospital markets and patient care services.
Prior to joining Kaiser Permanente, Owen Plietz held executive roles at health plans and hospitals, including at Wellstar Health System in Georgia and Sutter Health in California, where she served as CEO and COO at Sutter Medical Center, Sacramento. She has held leadership positions at Mills-Peninsula Health System in Burlingame, California, and California Pacific Medical Center in San Francisco.
She serves on the executive committees for the California Hospital Association Board of Directors, the California Chamber of Commerce, and the Bay Area Council, where she also co-chairs the health committee.
"Carrie's deep experience in care delivery and her commitment to our mission of providing high-quality affordable health care will help us provide the best of Kaiser Permanente in every encounter," said Dr. Craig Albanese, president, Integrated Care and Coverage. "Her leadership has been instrumental in driving improvements in quality, safety, and member experiences, and we are excited for her to take on this critical role."
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