HIMSS TV

John Sharp, Personal Connected Health Alliance at HIMSS, says conveying compassion, or "digital empathy," is possible through technology including virtual coaching and chatbots - if consumers trust the healthcare source.

Jigar Kadakia, chief information security and privacy officer at Partners HealthCare, and Ed Gaudet, CEO at Censinet, discuss how to minimize third-party risk.

Healthbox President Neil Patel says healthcare organizations worldwide should be developing innovation strategies and adopting new technologies to survive in a value-based world.

Cleveland Clinic puts AI to work for two intertwined aims: better patient outcomes and financial return, says Joseph Dorocak, manager of population health analytics at the health system.

Justin Gernot, vice president of HIMSS subsidiary Healthbox, says to find success in innovation, health organizations must avoid a number of pitfalls.

Tohoku University's Dr. Masaharu Nakayama details how his group withstood the disruption of Japan's 2011 earthquake, and why that level of resilience is difficult to maintain.

Motive Medical Intelligence's Director of Solution Development Bette Jane Reese says recognizing the difficulty of behavior change is the first step of helping patients take part in their care.

Dr. Mohammad Al Redha, director of health data and information analysis at Dubai Health Authority, says the human impact must not be forgotten when driving digital transformation in the clinical workforce.

Those with diabetes should be provided choices of treatment plans and supported in their choices, says Renza Scibilia, manager of type 1 diabetes and consumer voice at Diabetes Australia.

There are challenges separating effective innovations from the chaff, says Dennis Robbins, a member of the AHA's Health Tech Advisory Group.