Jeff Lagasse
Isolation caused by COVID-19 has spurred providers to take steps to make sure patients receive the supports they need.
Total hip and knee replacement bundles from CMS spurred the risk-bearing system to seek a new way to maximize savings.
A pilot telehealth program in Missouri has decreased absences and educated the community on the benefits of virtual health technology.
Engaging more with user bases and thinking of patients as consumers is a necessity in competing for attention with streaming giants.
Some of these changes have presented opportunities for entrepreneurs and product developers.
The COVID-19 pandemic has resulted in a sense of isolation for many, which underscores the importance of humanization.
The technology in question can encompass telehealth, artificial intelligence, automation, blockchain, chatbots, apps and other tech.
Technology can enhance the patient experience, but it requires organizational buy-in and an infrastructure that scales.
Telehealth and other new technologies are putting the patient first, improving outcomes and lowering the cost of care.
HIMSS21 Digital panelists will discuss what empathy looks like in practice in a hospital setting during a public health emergency.