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There are at least 30 ways to grow patient satisfaction at your healthcare facility, but 10 key service standards should do the trick.
Many years ago, there was a saying in American politics to describe an important bellwether state: "As Maine goes, so goes the nation." Today the state is still an important indicator, especially in healthcare.
Facing the fact that just 5 percent of the patient population was responsible for nearly half of its spending, one health organization has tried some fairly radical changes.
More than 80 percent of hospitals in the U.S. expect to be engaging in sustainability purchasing within two years, according to a recent survey. For the hospitals that expect to jump on the green bandwagon, there's a lot to learn.
Eight family-physician-related groups, including the American Academy of Family Physicians, have formed Family Medicine for America's Health, a coalition to improve the public perception of what they do and advance their interests through state and federal policies.
The Texas hospital that wrongfully discharged now deceased Ebola patient Thomas Eric Duncan is already experiencing financial repercussions from the clinical slip-ups associated with the deadly virus.
Just as American society's views and acceptance of transgender issues are evolving, insurers are facing choices, challenges and uncertainty in adapting coverage policies for LGBT.
At the behest of affected patients and providers, Intermountain Healthcare decided to build what it calls a Personalized Care Clinic, an initiative that has the look of a patient-centered medical home, but offers services for a specific patient demographic facing complex, ongoing medical issues.
Like healthcare facilities across the country, Louisiana's hospitals must confront formidable financial challenges as care delivery models evolve and reimbursement mechanisms change.
Hospital systems buying up medical practices cite integration efforts and payment reform as a justification. Now, though, payers might rightly be concerned about where the trend can lead at local levels.