Billing and Collections

Rob Lieberthal, principal of health economics at Mitre, says the lack of interoperability and patients not owning their data are among the biggest obstacles to reimbursement.

Sunny Grewal, co-founder and COO of startup OMNY Health, whose distributed ledger tech was the top pick at the "Shark Tank"-like competition, explains the untapped value of supply chain data.

Deo Dumaraos, CEO of Syncmed Informatics, discusses how his company's niña health app fuses together health baselines with daily habits of patients to generate preventive programs that help reduce health insurance utilization and costs.

Patient Advocate Foundation Vice President Rebekah Angove discusses the difference between patient engagement and patient experience and how patients and providers can more effectively navigate the complexity of healthcare costs.

VisitPay VP Will Reilly says because patients are taking on more healthcare costs, revenue cycle teams must figure out how to engage them and work more closely with marketing.

Payers have been putting the focus on consumers by building better transparency and trust, according to Zipari CEO and founder Mark Nathan.

Deirdre Ruttle, vice president of strategy at InstaMed, says that patients need a better experience when paying medical bills.

Harvard economist Katherine Baicker discusses the complex question of Medicaid expansion at the HIMSS Pop Health Forum.

When patients are given multiple options to satisfy their financial obligations, the ability to pay their bill becomes more manageable.

St. Luke's Health System completely transformed the experience for patients, using analytics to better understand accounts and offering options such as longer term payment plans to patients who may need help paying down their balances.