Patient Engagement

Patient relationship management means having a communication channel across the continuum of care, says Don Thompson, head of marketing at TeleVox.  

Health insurers can learn lessons from other industries to create excellence in omnichannel digital transformation, said J.D. Power.

Half the U.S. population - 157 million people - rely on employer-sponsored health insurance, according to the organization.

Minnesota saw only a partial eclipse in 2017, but providers reported a handful of eye injuries due to the event. 

Immersive technology enhances psychotherapy for such uses as relaxation, breathing, mindfulness and desensitizing, says Dr. Kim Bullock, a psychiatrist, neuropsychiatrist and founder of the clinic at Stanford University.  

One of the main benefits is the ability during a clinical interaction to take the hands off the keyboard, look directly at the patient and have a conversation, says Dr. Brian Hasselfeld, senior medical director of digital health and innovation at Johns Hopkins Medicine.  

AI is integrated in the EHR so patients don't have to repeat - every time they call - the reason why they're calling, says Talkdesk healthcare and life sciences GM Patty Hayward.

There are growing numbers of U.S. adults without a usual source of care over the past decade, Commonwealth Fund finds.

Total gross Medicare spending on GLP-1 drugs has skyrocketed, rising from $57 million in 2018 to $5.7 billion in 2022.

Technology can consolidate systems and automate workflows, easing challenges including burnout, says Nicole Rogas, president of symplr.