Quality and Safety

Patients come in many shapes and sizes. So do their complaints -- from the seemingly trivial to the ones that will obviously trigger a malpractice lawsuit.

Despite the many Medicare reform initiatives the ACA is sweeping in, Republican leaders in Congress say there are just as many areas of Medicare that are broken, chaotic and in need of change.

Financial incentives continue to lead more healthcare providers to adopt electronic health records, according to a data brief from the Health and Human Services Office of the National Coordinator for Health IT.

Consumerism in healthcare is changing the industry, as patients are paying far closer attention to the costs of medical care than in the past. This change will likely shape the top 10 issues faced by providers in 2015, claims a new report by the PwC Health Research Institute.

The Centers for Disease Control has designated 35 Ebola treatment centers in hospitals across the country, officials said Tuesday, with more expected to be set up in the next few weeks.

The U.S. Department of Health and Human Services has a full schedule as 2014 ends, especially with the federal health insurance exchanges kicking off their open enrollment period.

The long-standing problem of hospital-acquired infections, adverse events and medication errors is improving, new data suggest, although 1 in 25 hospital stays still comes with an infection.

The case for collaboration in accountable care networks is getting a boost in the Puget Sound (Wash.) region.

Lean is not a program. It is a long-term philosophy of corporate leadership and organization that is based, above all, on respect shown to front-line staff. Indeed, coaching others to help them learn to see problems is really what lean is all about.

Accountable care organizations can be risky business. ACO care partners must be able to depend on one another for proper patient handling, data flow, clinical cooperation, revenue sharing and other agreed-upon measures.