Revenue Cycle Management

Next year, reimbursements are expected to decline and inpatient margins narrow further, Black Book says.

For example, a communications management system records and indexes calls and conversations with patients from scheduling to face-to-face interactions.

Value equals the quality and safety of the patient experience divided by cost and price.

Fix the right problem and rule the mid-cycle.

Patients who have a high deductible make up 25 percent of commercially insured consumers.

St. Luke's Health System completely transformed the experience for patients, using analytics to better understand accounts and offering options such as longer term payment plans to patients who may need help paying down their balances.

HIMSS senior director of state and federal affairs expects the administration will focus on two areas: reimbursement models and benefit design.

The Steward Healthcare vice president says the consequences of not watching vendors closely can be too costly to ignore.

The health system relied heavily in employee training, improved hiring guidelines and staff incentives to create the kind of culture needed to improve collections.

A host of healthcare experts from provider organizations, payers and technology vendors are set to speak.