Revenue Cycle Management

Kimberly Scaccia, VP of revenue management for Mercyhealth, says one challenge is competition for remote staff is nationwide.

AccessOne CEO Mark Spinner says as health systems face revenue cycle challenges due to COVID-19, delivering "patient-friendly" payment options is one key to maintaining margins.

CentraCare Health improved point of service collections by 25% by giving patients options and helping them understand their out-of-pocket costs, says Sheri Liebl, the healthcare system's executive director of revenue cycle.

Deep Dive: Machine learning algorithms are already transforming healthcare - but much depends on how they're implemented.

Sunny Grewal, co-founder and COO of startup OMNY Health, whose distributed ledger tech was the top pick at the "Shark Tank"-like competition, explains the untapped value of supply chain data.

VisitPay VP Will Reilly says because patients are taking on more healthcare costs, revenue cycle teams must figure out how to engage them and work more closely with marketing.

Key pieces to patient-centered care include revenue cycle management, patient and physician engagement, business intelligence and analytics, pop health and a clinically oriented supply chain, says KLAS VP of Business Development Doug Tolley.

Hear from Rebecca Kaul, Chief Innovation Officer at MD Anderson Cancer Center, as she explains how prioritizing innovation is critical to long-term success.

When patients are given multiple options to satisfy their financial obligations, the ability to pay their bill becomes more manageable.

Coding and clinical documentation just can't be ignored.