Revenue Cycle Management

According to Intermountain CFO Albert Zimmerli, the problem comes down to how well organizations and providers answer these questions for patients: How much does this cost? And how do I find financing?

Jeffery D. Hurst, SVP Finance at Florida Hospital, describes changes in revenue cycle management at his organization, including a new focus on analytics and an emphasis on driving patient engagement.

Speakers tackled topics such as increasing patient communication, finding solutions to improve patient collections and prepping for the big ICD-10 change on Oct. 1.

We asked several experts in the field to highlight key issues affecting a hospital's revenue cycle management and offer some advice to providers on how to improve their operations.

A regional health system in the Pacific Northwest is taking a major step towards price transparency, but there are still caveats for patients managing their own healthcare costs.

Finance VP at Florida Hospital explains how consumer trends are impacting patient engagement efforts.

As clinical and financial lines blur, CFOs need to constantly keep tabs on which ones are integral to maximizing income.

Maryland hospital has turned heads in the industry for its approach to revenue cycle and has consistently hit high benchmarks in patient access, revenue integrity, claims adjudication and management.

Transparency mandates make it tricky for health systems, as a procedure’s cost and what patients pay is very different.

Many providers are still utilizing technology that goes back decades and doesn’t have the functionality for an increasingly complex billing landscape, which raises the question: Are first-generation RCMs ripe for a "rip and replace" treatment?