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Strategic Planning

By Jeff Lagasse | 10:04 am | April 11, 2016
At Baltimore-based Johns Hopkins Health System, achieving scale meant creating a system-wide supply chain infrastructure rather than allowing each facility to oversee its own device purchasing.
By Henry Powderly | 02:45 pm | April 07, 2016
New Jersey-based Hackensack University Medical Center has struck a deal with popular taxi service Uber to provide and help pay for transportation for its patients, staff and visitors.
By Henry Powderly | 12:52 pm | April 05, 2016
Montefiore Health System this week rolled out a new branding slogan it hopes will draw attention to the system's legacy in the metro New York area.
By Jeff Lagasse | 04:51 pm | April 04, 2016
Healthcare CEOs are increasingly focused on business-level issues, a new report by The Advisory Board has found, as consumerism continues to reshape the industry.
By Beth Jones Sanborn | 10:14 am | March 28, 2016
The era of value-based reimbursement is making patient satisfaction a costly thing to ignore, and that goes for the operating room right down to the hospital cafeteria.
By Susan Morse | 11:13 am | March 23, 2016
Because more than 80 percent of consumers go to Google to find a doctor, and much of that information is inaccurate, America's Health Insurance Plans has initiated a first-of-its-kind provider directory, AHIP announced on Tuesday.
By Jeff Lagasse | 11:37 am | March 22, 2016
As hospitals and health systems face constant revenue stream pressures, financial managers are leveraging cost containment strategies that lean on population health, supply chain management and salary adjustments as a way trim costs.
By Jeff Lagasse | 12:42 pm | March 21, 2016
Northwell CEO Michael Dowling led his team through an exhaustive rebranding process that pushed the system's marketing muscle and leaned on the past experiences of other major system rebrandings.
By Jeff Lagasse | 12:20 pm | March 16, 2016
Not only does a hospital collect more revenue from patients by allowing them to fill their prescriptions on-site, but evidence suggests that this approach cuts down on readmissions, further helping health systems save money.
By Jeff Lagasse | 10:47 am | March 15, 2016
Though the cost savings tied to outsourcing revenue cycle operations for large-scale health systems can be attractive, healthcare finance leaders say there are more than a few details to consider before handing over these processes to a vendor.