Workforce

Unlocking engagement to influence patients and clinicians can improve efficiency and boost the bottom line, says Cleveland Clinic Executive Chief Nursing Officer K. Kelly Hancock.

Potentia Analytics' technology can help enable clinicians to deliver empathy to patients, says CEO Sean Bozorgzad.

Healthcare organizations are looking to other industries to help solve patient experience and consumerization issues - that is just one of the observations MobiHealthNews Editor in Chief Jonah Comstock shares from the Patient Experience Summit 2019.

Cleveland Clinic Chief Experience Officer Dr. Adrienne Boissy says patient experience is becoming a priority at healthcare organizations and sees an evolution on the horizon.

Clinicians are feeling better about the care they deliver and how they communicate with patients, thanks to communication and empathy workshops, finds Steven Kaplan, MD, associate chief medical officer at NewYork-Presbyterian Hospital.

At Patient Experience Summit 2019, speakers and attendees discuss the importance of implementing empathy beyond the bedside.

Stacy Tselekis, principal at Grant Thornton, says there are opportunities for women in the digital space and there is real value of having a diverse workforce, especially in healthcare.

Nancy Green, Global Healthcare Business Development & Strategy executive leader at Verizon Enterprise Solutions, discusses how the Women in Health IT initiative is growing and expanding.

Clinicians care about innovations working because they will be the ones who use the technkology, says Dr. Aenor Sawyer, chief health innovation officer and director of UCSF's Skeletal Health Service.

Hundreds of women gathered to learn from each other and share their experiences with healthcare and innovation at a preconference event at MedInIsrael. Oranit Ido, chairwoman of mHealth Women, has the recap.