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Higgins currently serves as surgeon-in-chief at Johns Hopkins Hospital and has served in numerous professional roles.

The key to effective care is for providers to imagine what the patient is going through and understand the real pain points before implementing a technology touch, says Cleveland Clinic's Chief Experience Officer Dr. Adrienne Boissy.

The longtime health IT leader, who has served in top roles at Google Health and Geisinger, will take the reins October 1. William Zollars has been appointed chairman of Cerner's board of directors.

Northwell Health CEO Michael Dowling talks about the hospital of the future during HIMSS21 Digital.

This includes employees who work remotely, though the organization will allow individuals to apply for a medical or religious exemption.

New York Gov. Andrew Cuomo says hospital and long-term care staff will be required to get vaccinated by September 27.

Watch the interviews, reports and insights from industry insiders and luminaries during the third day of livestreaming from HIMSS21 in Las Vegas.

Watch the interviews, reports and insights from industry insiders and luminaries during the second day of livestreaming from HIMSS21 in Las Vegas.

Watch the interviews, reports and insights from industry insiders and luminaries during the first day of livestreaming from HIMSS21 in Las Vegas.

The COVID-19 pandemic has resulted in a sense of isolation for many, which underscores the importance of humanization.