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Business Intelligence

By Jeff Lagasse | 11:13 am | May 29, 2025
National average satisfaction scores suggest meaningful differences in how members experience service, communication and value.
By Jeff Lagasse | 08:11 am | May 29, 2025
Charity care and bad debt deductions are on the rise; meanwhile, leaders say tariffs will increase costs.
By Jeff Lagasse | 11:52 am | May 27, 2025
WellDyne will match prescriptions to the most cost-effective and clinically appropriate pharmacy, the companies say.
By Jeff Lagasse | 03:52 pm | May 23, 2025
The company estimates patients could save as much as $3,600 per year, and the capped price will count toward deductibles.
By Jeff Lagasse | 04:34 pm | May 22, 2025
Bankruptcy courts are still evaluating deals including those with Walgreens, Albertsons, Kroger and Giant Eagle.
By Jeff Lagasse | 11:43 am | May 22, 2025
Kettering is advising people to be on alert for scammers who are calling patients requesting payments for medical expenses.
By Jeff Lagasse | 04:21 pm | May 21, 2025
94% of employers say they will raise their expectations of well-being vendors in the hope of delivering improved outcomes.
By Jeff Lagasse | 04:16 pm | May 20, 2025
The tariffs could also threaten the availability of crucial medications and devices and could raise costs for hospitals, AHA says.
By Susan Morse | 12:07 pm | May 20, 2025
The preliminary injunction requires HHS to submit by EOD today a status report on how it's complying.
By Nathan Eddy | 04:33 pm | May 19, 2025
For AI to work in clinical care, doctors must be involved in decision-making with their patients, Philips report says.