Operations

The new marketplace seeks to simplify AI integration across clinical and administrative systems.

Health systems need a strategic vision to better equip clinical nurses with the right tools to accelerate digital technology adoption, says Penn Medicine's Anna Schoenbaum.

When talking on the phone with a patient, customer service reps are able to see the individual's financial experience for a more well-informed discussion about payment options, says RevSpring President Nicole Rogas.

The Walgreens Boots Alliance/Sycamore megadeal contributed about 28% of all disclosed deal value for the quarter.

Kyruus Health's AI-powered tool simplifies the search for the 70% of patients who are looking online for care and the 50% who are deciding between three or more sources, says Senior Director of Clinical Services Gen Conlin.

Insurers are promising faster access for patients and more transparent workflows for providers.

The penalty for non-compliance is the loss of tax-exempt status for a not-for-profit hospital for a year, says Hal Andrews, CEO of Trilliant Health.

The main theme of a HIMSS25 panel was not around tech, but was about the culture of innovation making the difference, says Edward Marx, CEO of Marx Advisory who is part of the HIMSS CIO Connect program.

Senior leaders feel pressure to evolve AI but cite a lack of internal resources to develop in-house AI tools.

Today it's conversational AI and in five years Mercy's Tracy Breece expects technology to be a seamless part of the workflow so that nurses can use skills to empower the patient and family.