Skip to main content

Patient Engagement

By Jeff Lagasse | 09:47 am | July 18, 2025
The AGs said a rule targeting 'improper' enrollments would cause widespread loss of insurance coverage and increase premiums.
By Jeff Lagasse | 10:26 am | July 17, 2025
Employers are more likely to take measures such as raising deductibles or out-of-pocket premiums, a survey shows.
By Jeff Lagasse | 09:38 am | July 16, 2025
CMS will negotiate outcomes-based agreements with CGT manufacturers on behalf of state Medicaid agencies.
By Jeff Lagasse | 11:33 am | July 03, 2025
The company is adding new products treating a range of issues, including HIV, hypertension and behavioral health.
By Jeff Lagasse | 06:07 pm | July 01, 2025
About 103,000 beneficiaries may have been impacted by the creation of fraudulent Medicare.gov accounts.
By HIMSS TV | 10:10 am | July 01, 2025
Data gives insights but that information works best when it can be seen by a customer service representative during a patient interaction, says Casey Williams, senior VP of patient engagement at RevSpring.
HIMSS25
By HIMSS TV | 04:14 pm | June 26, 2025
When talking on the phone with a patient, customer service reps are able to see the individual’s financial experience for a more well-informed discussion about payment options, says RevSpring President Nicole Rogas.  
HIMSS25
By HIMSS TV | 11:00 am | June 25, 2025
Kyruus Health's AI-powered tool simplifies the search for the 70% of patients who are looking online for care and the 50% who are deciding between three or more sources, says Senior Director of Clinical Services Gen Conlin.  
By Jeff Lagasse | 04:36 pm | June 24, 2025
Ninety-two percent of GLP-1 prescriptions could have been filled at a lower price, study finds.
By Jeff Lagasse | 11:57 am | June 24, 2025
A roundtable discussion among industry executives has identified access, efficiency and administrative burden as pressing issues.