Patient Engagement

The report stresses the importance of continued innovation and collaboration across the healthcare system to further adoption.

The group says its action aims to protect consumers from predatory practices that can lead to inflated healthcare costs.

A public-facing genAI chatbot allows citizens to get the answers they deserve, no matter how they get to them, says Josh Wymer, chief health Information and data strategy officer at the Missouri Department of Health and Senior Services.  

The U.S. is experiencing a maternal health crisis, and has worse outcomes than in any other high-income country, according to OIG.

Enrollees in high-need areas often lack access to providers who can prescribe or dispense these medications, OIG finds.

AI offers consumers easier access to diagnoses, treatment plans and cost estimates, with 87% being fine with the tech for clerical work; 50% being comfortable with its use in assisting physicians; but only 14% wanting AI to do a diagnosis on its own, says Mark Polyak, president of analytics at Ipsos.  

Give patients the financial options that empower them to take charge of their own health, says Beto Casellas of Synchrony.

More than half of employers plan to implement programs that will reduce total costs, a WTW survey finds.

Prices for 25 drugs are expected to decrease for Medicare beneficiaries starting in 2026 and continuing into 2027.

The report compares cost, care, patient experience and more to brick-and-mortar care, ahead of the expiration of the waiver.