Patient Engagement

Artificial intelligence is picking up where behavioral health via telehealth left off during the COVID-19 pandemic in mitigating staffing shortages by handling administrative tasks, medication management and even doing triage to assess the patient, says Dr. Colin Banas, DrFirst's chief medical officer.

Ambient listening allows for a natural conversation with a patient and puts the right information into the medical record and without the burden of chart documentation, says Changemaker Mary Joy Garcia-Dia, program director of nursing informatics at NewYork-Presbyterian Hospital.

Members are frustrated by not finding accurate information online, by being unable to get a live agent or by lack of preventative care options, says Rita Sharma, chief product officer at Pager Health.

Healthcare problems are not on the medical side, but in the healthcare delivery system, says HIMSS Changemaker award recipient Elizabeth Regan, a professor at the University of South Carolina who teaches informatics.

Cognixion uses non-invasive sensors to monitor brain waves to create apps for those with traumatic brain injury, stroke or ALS, says CEO and cofounder Andreas Forsland.

Initiative will eliminate up to 25% of all reauthorizations, or 10% of overall prior authorizations, PBM says.

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Ed Mitchell, Advocate Health's director of strategic partnerships, and Aaron Sheedy, Xealth COO, said digital messaging tools, including automation, can foster clinician trust and better engage healthcare consumers.

The nonprofit insurer says the new structure will enable it to reorganize faster and more efficiently.

The Shark Group CEO, talks data, collaboration, having Stage 3 cancer and sitting in on fellow "Shark Tank" star Robert Herjavec's session.