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Patient Engagement

By Jessica Hagen | 10:30 am | January 08, 2026
ChatGPT Health will allow users to upload their personal medical records to allow ChatGPT to help them navigate their personal health journey and answer everyday questions.
By Nathan Eddy | 11:24 am | January 07, 2026
Forty million people a day are using AI to get answers about their symptoms and healthcare coverage.
By Susan Morse | 10:51 am | December 23, 2025
Proposed rule increases requirements for price comparison tools by aligning them with consumer protections established under the No Surprises Act.
By Susan Morse | 11:09 am | December 12, 2025
In this new leadership role, Owen Plietz will oversee hospital operations, pharmacy services, nursing, continuum of care, and consumer and patient experience.
By Susan Morse | 10:47 am | December 10, 2025
Accrete Health’s partnership with Atalan is aimed at improving clinical retention, the patient experience and outcomes.
By Susan Morse | 07:16 pm | December 04, 2025
Humana CEO Jim Rechtin and the Cost Plus Drugs founder reportedly spoke Thursday about ways to lower the cost of drugs.
By Susan Morse | 11:03 am | November 24, 2025
The new direct-to-employer model supports rising demand for FDA-approved obesity medications.
By Jeff Lagasse | 10:24 am | November 19, 2025
The average cost of employer-sponsored health insurance reached $17,496 per employee in 2025, a 6% increase.
By HIMSS TV | 09:50 am | November 17, 2025
Hospitals need to shift their marketing strategies as AI has changed the new patient's journey to care through a hospital website, says Ann Bilyew, president of WebMD Ignite.
By Jeff Lagasse | 09:39 pm | November 12, 2025
The healthcare industry has to approach the consumer experience with the same rigor and discipline applied to clinical care, report says.