Strategic Planning

VoiceBot Grace does patient follow-up for discharges at home by setting up PCP appointments and this virtual assistant is part of the care team at Memorial Hermann, says Chief Digital Officer Eric Smith.  

Predictive AI alerts nurses of those patients at risk for a bad outcome and found that interventions to prevent, for instance, sepsis, saves an estimated 50 lives a year, says UC San Diego Health Chief Health AI Officer Dr. Karandeep Singh.  

Patients will still be able to access virtual MinuteClinic services and visit CVS Pharmacy locations.

UC San Diego Health Chief Health AI Officer Dr. Karandeep Singh says he looks at the tools being used at the bedside and determines how well they do and whether they help clinicians and patients.  

Susan Diamond is wrapping up an 18-year career at Humana and will serve in an advisory role through the end of 2025.

Hospitals can't wait for the perfect plan to prepare for a cyberattack or other kind of disruption, and should start with what they have, says Heather Costa, director of resilience for the Mayo Clinic.  

GenAI is expected to streamline documentation for appeals, providing faster reimbursement.

Northwest Healthcare has invested an estimated $200M in capital projects throughout the Greater Tucson Metro area.

Insurance is verified through the central scheduling system that includes pre-registration and appointment confirmation for a more efficient RCM, says Yuriy Kotlyar, cofounder and CEO of American Health Connection.  

Seeing the direction cybersecurity is going allows Ian Mack to realize, at a high level, why the team does the work it does, says Ian Mack,  IT senior security analyst for the University of Virginia, who is the communications chair for the HIMSS Virginia Chapter.